
Costs
Part of Quantitative research: a practical methods guide
What quantitative research questions growing companies ask
The quantitative questions growing companies ask about market size, price, features, churn, sample size, significance, causation and missing data, each paired with the named method that answers it.
What to take away
- Growing companies usually ask about market size, price, features, churn and whether a result is real. Each question has a named method that answers it.
- Sample size follows the estimand, variability, precision, power, design, subgroups, missingness, and decision consequence.
- Statistical significance does not measure effect size, importance, truth, causation, or every source of uncertainty.
- Investigate outliers and missingness from source records, preserve decisions, and test whether reasonable alternatives change the conclusion.
Growing companies rarely ask one quantitative question at a time. A team entering a new region may need a market size, a price point, a view of which customers respond, and proof that a pilot campaign worked. Each question calls for a different quantitative research design, but the same data handling rules apply to all of them.
Which quantitative questions do growing companies ask?
The list below is illustrative. Each business question is paired with the method most teams use to answer it, and the choice of method should follow the decision, not the other way round.
- How large is the market?Combine a top-down count from public sources, such as the U.S. Census Bureau's County Business Patterns, with a bottom-up estimate from buyer survey data. If the two ranges do not overlap, the assumptions need work. Secondary sources explain how to check the counts.
- What price should we charge?The Van Westendorp Price Sensitivity Meter asks four price questions and maps where acceptable prices overlap. Gabor-Granger asks purchase intent at a sequence of set prices, which produces a demand curve.
- Which features do buyers value?Conjoint analysis estimates the trade-off between features and price. MaxDiff, or best-worst scaling, is simpler when the list of features is short.
- Why are customers leaving?Churn rate is customers lost in a period divided by customers at the start of that period. Cohort retention curves, grouped by sign-up month, show whether the problem is recent or long-standing.
- Would customers recommend us?Net Promoter Score subtracts the percentage of detractors (scores 0 to 6 on a 0 to 10 scale) from the percentage of promoters (scores 9 and 10). Fred Reichheld introduced the measure in Harvard Business Review in 2003.
- Did the campaign work?Compare exposed and unexposed groups with a randomized test where possible. Otherwise use a comparison group and a pre-period, and state the assumption that both groups would have moved together without the campaign.
How large should the sample be?
NIST's sample-size explanation for a population mean shows that required size depends on assumed variability, the error or shift to detect, and selected error probabilities. Its formulas address a defined setting, so a business study must also account for its own design, clustering, response, weighting, attrition, and planned subgroups.
Sample Size Planning Inputs
- Assumed variability
- Error or shift to detect
- Selected error probabilities
- Design and clustering
- Response and weighting
- Attrition and subgroups
For a mean estimate, suppose the measure has a standard deviation near $40 and the team wants a margin of error of $5 at 95 percent confidence. Then n = (1.96 x 40 / 5)^2, about 246. A design effect of 1.5 and 20 percent nonresponse push the invitation list to roughly 460 people.
Free power analysis software such as G*Power or R's pwr package returns n from the same inputs. Cost and field time usually bind before the arithmetic does.
For estimates, set precision using variability, interval width, confidence, design effect, subgroups, weighting, and missingness. For experiments, define the smallest worthwhile effect, power, allocation, attrition, clustering, and testing plan. Report achieved precision or power assumptions.
Does statistical significance mean importance?
The American Statistical Association's 2016 statement on p-values says decisions should not rest only on whether a p-value crosses a threshold. Report the estimate, interval, baseline, unit, practical threshold, assumptions, and relevant nonstatistical uncertainty.
Illustrative numbers: a two-proportion test on 12.0 against 12.4 percent conversion gives a 0.4 point lift with a 95 percent interval of 0.1 to 0.7 points. With enough traffic that lift is detectable, yet it sits below a 2 point business threshold. A 12.0 against 15.0 percent result, interval 1.8 to 4.2 points, clears the threshold.
Can correlation show causation?
Association alone cannot establish cause. Causal claims require a design and assumptions addressing the comparison that would have occurred without the intervention. Randomization can help, while observational designs require careful treatment of confounding, selection, timing, and measurement. Teams that want defensible causal claims should follow primary market research best practices for design and assumptions.
Should outliers be removed?
Investigate provenance first. An extreme value may be an error, a different unit, a rare valid event, or evidence that the model is unsuitable. Predefine rules where possible, preserve raw records, document decisions, and show sensitivity to reasonable treatment.
Can missing values be ignored?
Only under assumptions that should be examined and disclosed. Describe what is missing, for whom, when, and why. Compare plausible complete-case analysis, weighting, multiple imputation by chained equations (MICE), or model-based approaches, and test whether conclusions change.
Does more data remove bias?
No. Scale reduces selected random uncertainty but can preserve or magnify coverage, measurement, processing, confounding, and model error. A large convenience dataset remains a convenience dataset. Define the population and data-generating process before generalizing. Coverage and measurement error of this kind are what the market research surveys case studies trace back to narrow frames and leading question wording.
What must the report include?
Show sponsor, researchers, population, period, data source, sample, collection, measures, exclusions, missing data, models, weights, uncertainty, quality checks, artificial intelligence use, conflicts, and limitations. A release record should expose method fit, uncertainty, and limits rather than rely on polished numbers alone.
When evidence is mixed, do not force a binary answer. State which assumptions drive the result, what remains uncertain, and what study would reduce that uncertainty. Preserve the reproducible record and correct material errors wherever the original claim appeared.
Question-to-decision check
Define first
- How many?
- Estimand, precision, power, design
- Significant?
- Effect, interval, threshold, context
- Causal?
- Comparison, assignment, assumptions
- Remove it?
- Provenance, rule, sensitivity
Unsafe shortcut
- How many?
- One universal count
- Significant?
- Binary p-value label
- Causal?
- Correlation alone
- Remove it?
- Outcome-driven deletion
Resolve the question with a decision record
The U.S. Government Accountability Office's guide to designing evaluations connects evaluation questions with evidence needs and design choices. Apply that discipline to the questions market research surveys should ask before fielding. Federal evaluation guidance does not make a local marketing result causal or transferable.
A minimal record:
- Question and the decision it informs.
- Estimand, population, unit.
- Design, measures, planned n, precision or power.
- Analysis, assumptions, decision threshold.
- Owner, date, and what evidence would change the answer.
Common questions
Which method should a growing company use first?
Start with the decision. Pricing questions suit Van Westendorp or Gabor-Granger. Churn questions suit cohort analysis from billing records. Sizing questions need public counts plus a buyer survey, checked against each other.
What is a good sample size for quantitative research?
There is no universal size. Calculate it from the planned estimate or test, variability, precision or power, design, attrition, subgroups, and error consequences.
Is a statistically significant result important?
Not necessarily. Importance depends on effect size, uncertainty, baseline, cost, risk, feasibility, and the decision threshold.
Can a large dataset remove bias?
No. Scale can narrow random error while systematic coverage, selection, measurement, timing, processing, and modeling errors remain.







